Course curriculum

  • 1

    Introduction

    • Learning Outcomes

    • Course Introduction

    • Successful Selling

    • Taking Orders Or Making Sales

    • The Good Sales Person

    • Present Yourself!

    • Characteristics Of A Good Sales Person

    • Communicating to Sell

    • Positive Verbal Communication

    • Body Language That Sells

    • To Sum Up...

    • Selling Your Product - Introduction

    • The Basics Of Selling

    • Gathering Information

    • Knowing Your Product

    • Presenting Your Product

    • Sales Techniques

    • Handling Objections

    • Closing A Sale

    • Summing Up...

    • Sales Opportunities - Introduction

    • Maximising Sales & How To

    • Tailoring A Customer Experience

    • Summing Up...